Telemedicine Vendors
Telemedicine Vendor Options
This list summarizes the key functionality of the various telemedicine products as reported by the vendors on their own websites. These companies have not been reviewed or vetted by the DuPage County Medical Society (DCMS); this compiled information is provided strictly as a reference for physicians seeking to implement telemedicine into their practice. The list is not exhaustive.This information is intended to serve solely as a general resource. No recommendation or endorsement by the DuPage County Medical Society for the business(es) or service(s) listed is expressed or implied. This information does not constitute legal advice. DCMS is not responsible for the recommendations of or the quality of the work provided by any of the parties listed.
Physicians must be sure to execute a business associate agreement with the telemedicine vendor.
EHR Vendor Telemedicine Options
Allscripts | www.allscripts.com Functionality/Options:• Video telemedicine functionality embedded into Follow My Health patient portal
• Connect via a mobile app or the web
• Email visits; scheduled video visits; on-demand video visits
Pricing:
• $89/physician/month with a $3,000 one-time implementation fee
athenahealth | https://marketplace.athenahealth.com/ Functionality/Options:
• Currently no integrated telemedicine, but several vendors integrate directly to athenahealth API and offer interfaces for free; see athenahealth marketplace for options
Pricing:
• Discuss/negotiate directly with chosen vendor
eClinicalWorks | https://www.eclinicalworks.com/products-services/patient-engagement/televisits Functionality/Options:
• Patients’ clinical data fully integrated with Healow TeleVisits app
• Access to all tools, like lab interfacing and e-prescribing
• Intelligent bandwidth management provides stable and secure connection, optimized to prevent skip, lag, or loss of audio quality
• Uses existing computers, networks and, webcams (no need for plug-ins)
• Works with every browser
• Can be accessed from patient device, through patient portal, or Healow app
• Healow TeleVisits reimbursable under many public and private payer plans
Pricing:
• $2/visit for the physician
eMDs | www.e-mds.com
Aprima EHR
• Plan to roll out telemedicine options later this year, offering integrated video system from within EHR and will allow clinicians to document in real-time in main chart and avoid duplication, mixes of PDFs that aren’t structured, etc.
Pricing:
• TBA
Solution Series EHR & Practice Partner EHR
Functionality/Options:
• Telehealth part of complete patient communications suite that includes reminders, secure text, blast notifications, online scheduling, etc. Clinicians can invite patients to video chat and have open while documenting directly into chart
Pricing:
• $195/physician/month
Greenway | www.greenwayhealth.com/marketplace/chiron-health-telemedicine-video-visits
Chiron Health Telemedicine Video Visits
Functionality/Options:
• Integrates with Intergy and Prime Suite
• Appointment scheduled using Greenway’s medical scheduling software (like inoffice visits) sync automatically with Chiron Health
• Patient insurance information auto-synced
• Telemedicine eligibility verification
• Full tech support for patients and physicians
• Guarantees full reimbursement from private payers for video visits
Pricing:
• Contact Greenway for telemedicine pricing via Chiron Health
OTTO Telehealth
Functionality/Options:
• Two-way secure HD video
• Seamless EHR integration with Intergy and Prime Suite
• Integration with Greenway Patient Portal & Appointment Reminder system (no double documentation)
• Bilingual – connect with patients in English and Spanish
Pricing:
• Contact Greenway for telemedicine pricing via OTTO Telehealth
IM Your Doc
Functionality/Options:
• HIPAA-compliant, real-time messaging on mobile devices and computer browser
• Share images and documents in real time
• View on mobile device while staying compliant
• Video calling enabling physicians to initiate telemedicine encounters
• Group messaging
Pricing:
• Contact Greenway for telemedicine pricing via IM Your Doc
NextGen |
www.nextgen.com/how-we-help/-/media/Files/how-we-help/patient-engagement/SS45_PE0918_Vir tual_Visits_R3.pdf
Functionality/Options:
• OTTO Health telemedicine application integrates with NextGen
• Physicians can use a different telemedicine provider, and they can integrate, but OTTO is the solution NextGen sells
• Physicians can schedule and launch a visit from NextGen workspace
• Patients can access the platform through streamlined application – available on the web or any iOS or Android device
Pricing:
• Set-up fee: $400-$500/physician
• Tiered pricing: Starts at $75/month/physician and tapers (based on number of physicians)
Standalone Telemedicine Vendor Options
Amwell | business.amwell.com Functionality/Options:• Patient-to-physician, physician-to-physician, and multiparty video visits
• Telemedicine visits by video and phone
• On-demand or scheduled clinical services
• Web and mobile apps
• Can integrate with major EHRs – scheduling integration and inbound/outbound clinical integration option
• Can pull from EHR and pharmacy
• Can document notes
• Offers full library of CPT codes and billable ICD-10 codes
• Supports secure messaging, patient education materials, e-prescribing, and sick slips
• Set own schedule or log on for on-demand visits
• Apple Health integration so patients can use devices in home
• Can white-label: Brand a service, a specialty, or a facility
• Put doctors on your service, or get wraparound support for after-hours as needed through the Online Care Group
• Option to create a free private practice on Amwell’s health care marketplace
• Patients come in through the Amwell patient platform seeking care
• Practice under your own brand
• Set your own visit price and schedule
• Minimum of two appointment postings/week
• 24-hour support
Pricing:
• Check with Amwell for pricing option
Backline | drfirst.com/backline-telehealth-coronavirus Functionality:
• Virtual, HIPAA Compliant Video Visits
• Secure Messaging
• Secure File Sharing
• Send Notifications
• Complete and Sign Documents
Price:
• $25/month/physician
CareClix | www.careclix.com Functionality/Options:
• Provide patients with seamless virtual consultations (any device and location)
• Simple mobile apps
• No-browser plug-ins to configure
• Cloud-based
• Clinical data can be shared between patients, physicians, and specialists
• Customized platform
• HIPAA-compliant
• Patient portal
• Group consultations
• Support for remote patient monitoring (RPM) devices
• EHR integration and claims tracking
• E-prescribing
• Insurance eligibility verification
Pricing:
• Contact CareClix for options
doxy.me | doxy.me (Offers free options) Functionality/Options:
• No download required – works in most popular browsers
• Live chat
• HD audio visit
• HD video visit
• Virtual waiting room
• Meeting history
• HIPAA-compliant
• Business associate agreement included
Pricing:
• Professional: $35/month
• Clinic: $50/month/physician
Medici | medici.md Functionality/Options:
• HIPAA-compliant mobile app
• Secure text, voice, and video visits
• Keeps history of messages
• In-app billing (physicians can bill as they currently do in their practice)
• E-prescribing
• E-referrals
• Connect with colleagues using Colleague Chat or Group Chat features
• Review or export consults
Pricing:
• $150/month
SimpleVisit | simplevisit.com
Functionality/Options:
• HIPAA-compliant video compatible with any communication platform, including skype, google hangouts, facetime, and more
• No new hardware, downloads or logins necessary
• All sessions managed and supported by a live receptionist
• Onboarding of new clients within 7 days
Pricing:
• $150 per month per provider, with a 40 visit cap
• Custom solutions available upon request
• Large group discounts
SnapMD | https://snap.md/ Functionality/Options:
• HD video
• Platform access from a PC, Mac, or mobile device (iOs/Android platform)
• Secure file sharing across the platform
• Cloud-based
• Single sign-on access
• Branded to physician’s practice (like a virtual storefront)
• Manage individual or family patient accounts
• Automated patient queue and triage center
• Medical device integration (e.g., stethoscope, otoscope, dermatoscope)
• Supports staff management for integrated health care delivery – ability to manage patient scheduling, traffic management, file sharing, reporting, etc.
• Includes dashboard and custom analytics reporting tools
• API and SDK libraries
• Allows patients to easily schedule visits, make payments, review past appointments, and access reports
Pricing:
• Contact SnapMD for pricing options
Zipnosis | www.zipnosis.com Functionality/Options:
• Asynchronous online interview
• Video and phone consultations (upgrade feature)
• Real-time chat
• Suite of APIs and EHR integration specialists
• E-prescribing software and organic clinical decision support
• Population segmentation: eligibility + claims – support population health management or manage billing and claims
• Patient outreach – Patients can opt in to receive a call to help them schedule an appointment, based on concern and reason for referral out of the system
• Reporting – Access standard and customized reports in areas such as clinical operations, service utilization and visit volumes, clinician performance, and more
Pricing:
• $159/month/authorized clinician user plus a one-time setup fee
Zoom | zoom.us/healthcare
Functionality/Options:
• High-quality video conferencing, even in low-bandwidth environment
• Connect physicians, patients, and specialists for regular or urgent care
• Physicians can see who is waiting while maintaining patient privacy
• Recorded session review
• Enhanced collaboration features
• Internal communications between administrative and medical staff
• Integrates seamlessly with Epic
• EHR and medical device integrations
• HD video and audio
• HIPAA (signed BAA) and PIPEDA/PHIPA compliance with complete end-to-end 256-bit AES encryption.
• Never has access to PHI/doesn’t persistently store transmitted information
Pricing:
• HIPAA/PIPEDA plans start at $200/month
Dock Health | www.dockhealth.com Functionality/Options:
• HIPAA compliant
• Free For COVID-19 Response
• Invite teammates and comment
• Create and assign tasks and subtasks with patient context
• Add due dates
• Flag & set task status
• Create multiple lists
• View history of events
Other possible options
Amazon Chime CiscoClick Meeting Join Me Polycom
Skype for Business Vidyo
Secure Video
Blue Stream Health - Has free options listenmd.com - Has free options
listenmd.com - Has free options